New FAQ
FAQ Data
What Happens If I Can’t Travel Due To Covid-19?
We want to make travel as easy and as care-free as possible. That’s why the following special cancelation rules apply if you need to cancel your trip due to Covid-19: If you test positive for Covid-19 within 10 days of the trip start date, you are entitled to rebook on a future trip free of […]
What Happens If We Can’t Follow The Itinerary Due To Weather Or Other Issues?
We often switch things around to account for weather or unforeseen events. This is adventure travel after all. Nonetheless, we do our best to stick to the itinerary as closely as possible and any changes we make are designed to enhance the overall experience.
Can I Request Different Payment Terms Or Methods?
Of course you can. There are different payment plans available at checkout but if none of them work for you or if you’d rather pay by bank transfer, then reach out to us on info@lifehappensoutdoors.com with the trip you’d like to book and what payment plan you feel works best for you. We’ll do our best […]
How Do I Book A Trip?
Head to the trip page, select the dates you’d like, pay the booking deposit, and wait for us to get in touch with your adventure guide and starter pack.
How Late Can I Book A Trip? What If The Trip Is Fully Booked?
A trip can no longer be booked if: The trip is fully booked Permits are no longer available (applies to specific trips) The trip will start in less than 7 days If the trip you want to join is fully booked, reach out to us on info@lifehappensoutdoors.com or the ‘Contact Us’ page. We’ll do our […]
Covid Cancellation Policy
We understand that Covid-19 has made planning trips a challenge. That’s why we’re going the extra mile to make it as simple and as easy as possible to say yes to adventure. If you’re affected by Covid-19 travel restrictions, our temporary booking rules enable you to simply reschedule your adventure free of charge. Exceptions apply […]